Record on Demand

  Single Click Recording Control

  PCI Compliant Credit Card Masking

  Choose Parts of Recording Calls

  Add Notes to Recordings



Total Recall VR  RoD


RoD Client allows you to control which of your calls will be recorded and kept and which will be discarded by extension, caller id etc.

Single click recording control allows users to choose how their current call will be recorder in full, in parts or not recorded at all.

Provides Users/Managers/ Call Centre Agents to start / stop recording control of whole or specific parts of calls from their desktop PC's. E.G. New order details or reasons for returns / complaint etc.





Record on Demand offers:
  • Single click recording control which allows users to choose whether their current call will be recorder in full, in parts or not recorded at all.

  • Interface for adding notes to on-going calls. The notes are stored in the metadata associated with the recording. As a result, users can use key-words that appear in the notes to locate recordings when using Remote Manager.

  • PCI DSS compliant credit card number masking during a recorded call.


RoD Client is a Java based PC software application, included with unlimited licenses as part of your Total Recall VR system.

Compatible with Windows XP/Vista/7/8, RoD Client allows you to control which of your calls will be recorded and kept and which will be discarded.

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